Telkomsel is indonesia’s largest provider of the best service, including halo card call center.
It turns out that although there are many Telkomsel users some of them have been for many years. It turns out that there are still customers who have difficulties using call center services for various reasons. As a loyal user or new customer, you should understand how to connect to CS and what the benefits are.
Halo card call center is needed by customers for various important information. The information obtained is more accurate because it comes from Telkomsel itself. So it can be trusted and clear and does not take time because the response provided is also very quick.
Halo Telkomsel card information at a glance
You’re probably familiar with Halo cards owned by Indonesia’s largest provider, Telkomsel. The type of service provided is actually a little different because postpaid is made or you use payment first later. For more details in Halo card recognition, you can see the summary review below.
- What is halo card?
Kartu Halo is a postpaid network service provided by Telkomsel to all its loyal customers. You can use it for 24 hours as well as on different networks both 2G, 3G, 4G and the latest 5G set up. There is also a Halo card call center service that can be used to find official information.
- How to pay bills
Because the postpaid system, you can use it first and then get paid later. You will get an invoice at the end of each period in detail and according to use. There are many options for payment methods such as via ATMs, online banking, My Telkomsel, GraPARI, Indomaret, Alfamart, LinkAJA, MyGraPARI and others.
- Halo Card Customers
There are often questions in halo card call center about who could be a customer. Everyone can register as a new customer or an old Telkomsel user. The requirement is that you have to act onvasi with supporting data such as KTP, KK or other required data.
- How to register to be a customer
Information about how to register is often searched because they are interested in becoming a customer. It’s not hard for you to just sign up for a Telkomsel recording channel like GraPARI. It can also be on other official channels such as Telesales, Telkomsel on the web and many partners in offline and online mode.
Halo card call center number that customers can contact
The importance of halo card call center function is that at least you should know which number to call. If you want to use the service at any time, you won’t need to be confused about searching again because it’s stored in your contacts. Here are some numbers and evidence on how to use services from Telkomsel Kartu Halo.
- Telkomsel customer special number
Telkomsel customers can call 188 directly at any time for 24 hours each day. For those of you who have a forward-payment card like Halo, you won’t be charged or completely free of charge. However, prepaid card users such as Simpati, Loop and Kartu AS Rp300/phone are charged.
- FREQUENTLY ASKED QUESTION NUMBERS
If you have general questions or are not Telkomsel customers, you can call 080 718 118 118. There are call charges such as local calls so you don’t have to worry if there are notoriously high costs. You are immediately connected to the Halo Card Call Center and you can ask questions in general.
- Numbers for overseas users
In addition to the two services above, Telkomsel offers special services to customers from abroad. Customers can make calls from abroad on the condition of a special number so that they are not charged at all (free of charge). Just call +62 8110 000 333 and the service is open 24 hours a day.
- Service other than phone number
In addition to using a phone number, you can use other services such as email. Some options on how to contact the call center include:
- Facebook: Facebook.com/Telkomsel
- Twitter: Twitter.com/kartuHalo
- Email: email@example.com
You can also come to GraPARI directly during working hours for full information.
Examples of information customers can put forward if you call a call center
Anyone can contact halo card call center whether they are already customers or not. Whatever information is being put forward, it will certainly be answered as much as possible by customer service. If you are confused about the information to be asked, see some examples of questions from customers below.
- Disorders to which they are exposed
If you experience problems such as no number being accessible, having difficulty recording an Internet package or having difficulty recordingsomeone else’s pounds. Then you can instantly connect CS to different numbers as needed. This way interference can be overcome immediately and you feel comfortable when using it again.
- Several ways to check
Information can also be made about several verification methods to contact halo card call center. For example, how to check your own number, check invoices, verify transactions, check offers and others. Don’t forget to take notes so you don’t have to constantly put the same thing on CS.
- Latest user promotions
Customers can also contact CS services for the latest lucrative promotions. For example, there is a promotion for the savings package, and it is unfortunate if you do not use it so that the bill is cheaper. Feel free to order interesting promotions so you don’t miss out later.
Advantages of using halo card user call center service
Halo Card Call Centre is deliberately provided by Telkomsel in order to provide customer satisfaction. It is hoped that any different information and obstacles will be resolved by contacting this service.
- Full and clear information
Sometimes finding information about the card used is not easy for different reasons. But using this service, you’ll get information more easily, quickly, completely and clearly. Because the information obtained is obtained directly from the company and not from other media.
- The problem or problem has been resolved
Professional and experienced customer service will help you overcome various problems or obstacles. So feel free to contact our service because no matter what problem can be solved. For example, not knowing the latest check of the transaction, forgetting your own number, difficulty registering, temporarily banned cards, and many other obstacles.
- A complaint can be filed.
We are always open to various criticisms, suggestions and complaints from customers in order to maintain quality. You can file a complaint by contacting the call center in different ways. So just move it using good, polite, clear and understandable Indonesian to serve customers.
In Indonesia, Halo Card users are already numerous and evenly distributed in different regions because the network is very good. To improve service and maintain customer satisfaction, special services are provided. Customers are given the freedom to contact halo card call center if they need information or overcome different problems.