In this article, we’ll discuss jenius call center and what the benefits of Jenius itself are. Jenius is actually a digital banking app where this app can help you carry out various financial activities, such as savings, and dealing with the Department of Finance.
In the entire digital age, everything becomes easy , even if you need to do it from one place, i.e. from a smartphone or smartphone that is already based on iOS or Android. Jenius is an app launched by BTPN Bank in 2016 and is growing so far.
This application can even be linked to the national banking ecosystem and international payment systems using Visa debit cards, national payment portals or GPN. Many are greatly helped by the presence of this genius because it is a smart application for managing finances.
Many are looking for information about jenius call center just for information regarding its features. In fact, this app makes banking activities easier as you can send money, pay bills and save to make deposits only using a smartphone so it’s very practical.
What are the benefits of using Genius?
Like discussion now where this app really facilitates someone’s banking activities because all transactions can only be made using a smartphone. You won’t keep up with the development of increasingly sophisticated technology every day, so you don’t have to come or queue at the bank in person.
There are many amenities you can get with just one account, you can already enjoy a variety of transactions. Starting with depositing funds, withdrawing without visiting the bank or ATM. So it is very practical in conditions that are recommended to be inside the house like the current epidemic.
Jenius itself contains several types of cards, namely m card, electronic card and x card. For the e-card itself, there is a virtual card that is very similar to a credit card. If the type of m-card is a type of card for active balances or key account balances and x cards that are almost like m-cards, they can be used for transactions and cash withdrawals but there is a daily shopping limit.
Jenius’ savings types also vary, namely Flexi Saver, Dream saver and Maxi saver so you can choose or adapt to your needs. For more information, we recommend that you contact jenius call center.
- There are no transfer fees despite the different banks
- Grat is cash withdrawal from ATMs
- An account can be opened easily, i.e. online so it is very simple and practical
- There is no administrative fee so every month the balance remains safe
- Can be used abroad because Jenius is included in the visa network
The most common questions about Jenius through CS services
In the midst of a pandemic like this, it is recommended to be inside the house, so that all kinds of transactions can be made online. So genius can be used as a solution when you want to deal or open a new account, but nonetheless there are still many people who feel unfamiliar about the process.
There area few people who call jenius call center service for detailed information. There are some FAQs, for example, such as how to increase the balance, how to see the account number and what different types of savings are, namely Flexi saver, Dream saver and Maxi saver.
To fill in the balance is actually very easy , you can make a transfer from another bank by entering the bank’s BTPN code, which is 213 and then your Jenius account number and jenius registered mobile number. You can check your mobile phone number and account number through the Jenius app in your profile list.
Many are curious about whether you can get a passbook, and jenius itself does not provide a direct passbook but an electronic statement or current account that you can access every month through the app’s profile and settings, or you can also use jenius call center service.
You can download the app through the Play Store or app store, and it can be modified on the smartphone you use whether it’s based on Android or iOS. For different savings types, you can use Flexi saver as an emergency fund or deposit that provides flexibility for withdrawals or deposits.
As for the dream provider, you can use it to save according to the specific goal you will achieve in the future. The last one is maxi server where you can make deposits to order. Of the three types of savings, you can choose the type that suits your needs.
Very useful application features
Using this banking app means that you can control all debit card activities from the card center list. In fact, you can also change your daily withdrawal limit or transaction spending limit for each Jenius debit card because there is a feature called the change limit so that your money is more controlled.
Without calling jenius call center, you can change , block, and unblock your PIN again and write down your transaction history. So later although there is no physical passbook, you can see the transaction through your digital or debit card.
This digital card is even connected to the national ATM network and visa network worldwide. So you don’t need to upgrade anything else to deal at home or abroad. No wonder many are interested in opening this discount account.
After opening an account, the debit card will be sent by the bank at the registered address. If you are located in Jaboditap, you can get a discount card for 2 days during working hours and beyond, you can get it within 7 days of working hours since applying for the card.
If you are still not receiving your debit card beyond the general time limit, you should immediately contact Jenius customer service or call centre for more information.
Howto access the Information and Restrictions Assistance Center?
When you have problems, you can call the BTPN Call Centre or Care on 1500 300 or by calling internationally on +62 21 2450 5500. Through jenius hotline or call center service, you can consult both methods for immediate treatment about the problems you are experiencing.
If you don’t have the opportunity to make a call to the number mentioned above, you can email customer service at BTPNcare@btpn.com address. Meanwhile, for general information about Jenius debit cards, you can contact firstname.lastname@example.org.
Just suggest when creating a Jenius debit card PIN, you should use a different PIN for ATMs and apps. This is just a precautionary measure to make transactions safer and there are minimal obstacles that require you to contact jenius call center.